Terms and Conditions

Please read all these terms and conditions.

1.1 Application

  1. These Terms and Conditions will apply to the purchase of the services and goods by you (the Customer).
  2. We are Seed Formations Ltd a company registered in England and Wales under number 11420683 whose registered office is at 2 Frederick Street, London, WC1X 0ND with email address support@seedformations.co.uk; telephone number 02074382019; (the Supplier or us or we).
  3. These are the terms on which we sell all Services to you. Before placing an order on the Website, you will be asked to agree to these Terms and Conditions by clicking on the button marked ‘I Accept’. If you do not click on the button, you will not be able to complete your Order. You can only purchase the Services and Goods from the Website if you are eligible to enter into a contract and are at least 18 years old.

1.2 Interpretation

  1. Consumer means an individual acting for purposes which are wholly or mainly outside his or her trade, business, craft or profession;
  2. Contract means the legally-binding agreement between you and us for the supply of the Services;
  3. Delivery Location means the Supplier’s premises or other location where the Services are to be supplied, as set out in the Order;
  4. Durable Medium means paper or email, or any other medium that allows information to be addressed personally to the recipient, enables the recipient to store the information in a way accessible for future reference for a period that is long enough for the purposes of the information, and allows the unchanged reproduction of the information stored;
  5. Goods means any goods that we supply to you with the Services, of the number and description as set out in the Order;
  6. Order means the Customer’s order for the Services from the Supplier as submitted following the step by step process set out on the Website;
  7. Privacy Policy means the terms which set out how we will deal with confidential and personal information received from you via the Website;
  8. Services means the services advertised on the Website, including any Goods, of the number and description set out in the Order;
  9. Website means our website http://www.seedformations.com on which the Services are advertised and http://order.seedformations.co.uk where services are purchased.

1.3. Services

  1. The description of the Services and any Goods is as set out in the Website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of any Goods supplied.
  2. In the case of Services and any Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.
  3. All Services which appear on the Website are subject to availability.
  4. We can make changes to the Services which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.

2.1 Company Formations Services

2.1.1 We are a company formation agent and by choosing to register a company through us, or authorising us to file information or form your company on your behalf, you accept that all information will be submitted to Companies House through our filing software.

2.1.2. If you have submitted the correct information, the required information needed to successfully form a company, while adhering the laws and regulations required by Companies House –  we aim to have company formation completed within 1 working day (24hrs) of your confirmed order. 

2.1.3. Same day formation requests must be submitted to us by 2.15pm. However, all company formations are completed by and subject to Companies House systems. Delay may arise due to Companies House systems failure or other circumstances beyond our control including the provision of incorrect information to us upon placing the order. In the event of delay, we do not accept liability for any losses or damages arising from the failure to form a company within 1 working day (24hrs).

2.1.4. Company Formation Service Refunds: If your Company Formation has already been sent to Companies House for approval, we are unable to refund any amount of your Company Formation Fees.

If you request a refund before your Company Formation application is sent to Companies House, we are able to refund the full cost of your Company Formation Package,

 

2.2. Guaranteed Same-Day Service

We cannot guarantee that your company formation will be processed on the same day under certain circumstances:

2.2.1 You have not complied with the requirements of forming a new company

2.2.2 Companies House internal delays and system failures

2.2.3 Companies House processing times may vary

2.2.4 The time of day you submit your online company formation

We recommend placing your order before 2:15pm to guarantee a same day formation is successful.

2.3. Shelf Companies

If you choose to purchase a Shelf company through our Shelf company service, we cannot guarantee that the company has not traded or incurred trading liabilities in the past.

2.4. Address Services

2.4.1  Registered Office Address. 

The address (when ordered and paid for) maybe used as your companies official address (registered office address) with Companies House. Mail received (Official mail) addressed to the company will be forwarded to you free from charge. Official mail includes (and limited to) mail from Companies House, HM Revenue & Customs, Government Gateway, HM Courts & Tribunals Service and the Intellectual Property Service.

2.4.2  Director Service Address. 

The address (when ordered and paid for) maybe used as the director service address for the directors of a Ltd company when a registered office address is also ordered. Mail received (official mail) addressed to the directors will be forwarded free from charge. Official mail includes (and limited to) mail from Companies House, HM Revenue & Customs, Government Gateway, HM Courts & Tribunals Service and the Intellectual Property Service.

2.4.3   Business Trading Address. 

The address maybe used as a Business Trading Address (when ordered and paid for) for your company. The address can be used on your website and stationary as your business correspondent address for the sole purpose of receiving and forwarding mail.

2.4.5  Free mail forwarding. 

When a service ordered includes the free mail forwarding of official mail we will by default open, scan and email your mail to you. Should you require a hard copy of any item of official mail you will need to request this via email or through your admin control panel. Unless otherwise specified or agreed, we will invoice you for the cost of the postage plus 12.5% of the postage charge. 

2.4.6.  Mail forwarding of business mail. 

2.4.6.1 Business mail will be forwarded to you (to the address provided on your initial order unless changed) weekly. Mail forwarding is charged at cost of post plus 12.5% + Royal Mail Charges per item of mail. 

2.4.6.2. Mail classed above a “Large Letter” by Royal Mail will be handled by us as a parcel. 

2.4.6.3 A postal deposit will be required to cover all mail forwarding. Mail will not be forwarded if a deposit has not been provided or has insufficient funds to cover costs.

2.4.6.4  Parcels are accepted within our business mail service to a maximum of 1 per day and must be addressed to the business name. Parcels will be forwarded weekly and charged at cost of post plus an equal amount as a handling fee.

2.4.7. How the address may not be used.

2.4.7.1 Immoral or Illegal Use. You may NOT use the address for any Immoral or Illegal purposes. If we suspect this is happening your account will be suspended pending further investigation or terminated.

2.4.7.2  Personal Mail. The address may NOT be used for any personal mail.

2.4.7.3  Vehicle Registration. The address may NOT be used to register a vehicle with DVLA. All mail from DVLA will be returned to sender without notification.

2.4.7.4 Physical Address. You may NOT imply that you have a physical presence at the address. We reserve the right to advise any visitors to our office (s) that you have a virtual business address only.

2.4.7.5  Business Categories. We reserve the right to disallow categories of business as we see fit.

2.4.8  Fee, Payments, Refunds, postal deposit and Renewals

2.4.8.1  Fees are payable in advance annually or monthly (where applicable and as indicated on your order).

2.4.8.2   Payments can be made by debit or credit card using our online payment service or by BASs (BACs payments must be in GBP only).

2.4.8.3  Refunds when applicable will be sent within 30 days. No refunds for any reason will be considered for any paid periods unless requested within 14 days from date of order.

2.4.8.4  A postal deposit of £20 for UK forwarding or £50 for overseas forwarding is required and will be used to forward your mail and any handling fee payable.

2.4.8.5  A renewal notice will be sent out via email 30 days prior to the date of renewal. If we do not receive confirmation of your intention to renew by the renewal date the service will stop without further notice. Mail will be returned to sender. You agree to take full responsibility to renew your service with us.

2.4.8.6  Cancellation by us. We reserve the right to cancel the service for any of the following reasons. Non-payment, suspected use of the address for Immoral or Illegal activity, Use of the address to register a vehicle with DVLA, using the address for personal mail, or anything we consider is a miss-use of our service.

2.4.8.7 Bailiffs and Debt Collectors. We reserve the right to cancel the service you have with us if a bailiff or debt collector visits our premises. We further reserve the right to pass on your details to a bailiff or debt collector should this occur.

 

2.4.9 Proof of ID and Address

2.4.9.1  To comply with Anti-Money Laundering (AML) regulations and ‘Know Your Customer’ (KYC) requirements we need to obtain proof of ID and proof of address documents for all customers who use the address and phone services.

2.4.9.2  Proof of ID accepted. Passport, Driving licence (photocard only, no paper UK driving licences can be accepted), National identity card, HM Forces identity card, Student Card (must be current), Employment identification card, Disabled drivers blue pass.

2.4.9.3  Proof of Address accepted. Telephone Bill – excluding mobile Bill, Gas, Water, Electricity Bill, Mortgage statement, Council tax bill, Bank statement, credit card statement, TV licence.

2.4.9.4  Proof of ID and Address must be received within 7 days from date of order. Failure to do so will cause your account to be suspended. Mail will be returned to sender and phones calls unanswered until proof of ID and address has been received and accepted.

2.4.10   Compensation, Indemnity, and Limitations of Liability

2.4.10.1  Compensation. Due to the type of services we provide any compensation claim shall be limited in total to one month’s service fee. We cannot accept any compensation claim that is the result of consequential loss to your business.

2.4.10.2  Indemnity. By accepting these terms you fully agree to indemnify us from any such claim. You also fully agree to indemnify us from any claim arising from whatever reason, from a third party, and that any such claims will be handled solely and completely between yourself and the third party. In the event that the third party fails to deliver on a particular service we will not be liable, nor applicable to any form of refunds or compensation claims related to the service.

2.4.10.3  Limitations of Liability. We will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for, any loss of profits, sales, business, or revenue, loss or corruption of data, information or software, loss of business opportunity, loss of anticipated saving, loss of goodwill or any indirect or consequential loss.

2.4.11  Communication and Contact Information

2.4.11.1  Communication. When we refer to “in Writing”, this includes e-mail.

2.4.11.2  Contact Information. It is your responsibility to update all contact information using your admin control panel. Failure to keep all contact information (including mailing address, email address and telephone number) up to date can result in the suspension of your service.

2.4.12. Other Terms of Address Services

2.4.12.1  We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms and Conditions.

2.4.12.2  You may only transfer your rights or your obligations under these Terms and Conditions to another person if we agree in writing.

2.4.12.3 The Contract is between you and us. No other person shall have any rights to enforce any of its terms under the Contracts (Rights of Third Parties Act) 1999.

2.4.12.4  Each of the paragraphs of these Terms and Conditions operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

2.4.12.5 If we fail to insist that you perform any of your obligations under these Terms and Conditions, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

2.4.12.6 We shall use all reasonable endeavours to treat your confidential information as confidential.

2.4.12.7 Nothing in these Terms and Conditions shall be deemed to establish any partnership or agency relationship between the parties.

2.4.12.8 The headings of these Terms shall not affect interpretation.

2.4.12.9 The Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

2.4.12.10 The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with a Contract or its subject matter or formation (including non-contractual disputes or claims).

2.4.12.11 Change of address. We reserve the right with 14 days written notice to change, amend or close any location (office or address). An alternative address will be offered. Should you choose not to use the newly offered or amended address you will not be entitled to a full or partial refund.

2.4.12.12 Notice of Disclosure. All mail items received and business information acquired is treated as commercially confidential and will not be disclosed to anyone outside our company or partner companies we use in the provision of your service. We reserve the right, however, to provide information to the police or other investigative bodies where it is our belief that our services are being or have been used for criminal or fraudulent purposes.

3.  Links to Third Party Websites

Seed Formations website may offer links to  third party websites which we think may be of interest to anyone on our website. The links provided in our website are provided solely for your convenience and may assist you in finding other useful information. If you click on these links you will leave our website and will be redirected to another website. These websites are not under the control of Seed Formations. We are not responsible for the content of linked third party websites. We do not endorse or guarantee the services or products supplied by these third parties. We make no representation nor do we verify the accuracy of the information contained in the linked websites. Please also be aware that the privacy  policies on those third party websites may be different than Seed Formation’s policies.

 

4. Refund Policy

4.1 We are only able to issue refunds on products and services which we have not initiated work on. In either case, we are only able to issue refunds if your refund request is received within 14 days of the receipt of your order. In all cases, a £12 administration fee will be deducted from the value of your refund, as an administration charge.

4.2 For refund relating to Address Services, please see 2.4.8.3

4.3 For refunds relating to Company Formation Services, please see 2.1.4

 

5. Third Party Service Providers

By ordering any service which requires us to disclose to third parties, you are consenting to our disclosure to such third parties, in order that we may provide the requested service to you. We may, employ the services of other third parties to supply services on our behalf. The providers of such services do have access to contact information provided by users of this Website or service to the extent required for them to supply such goods or services. In all instances, any personal data processed by third parties will be processed within the terms of this policy and in accordance with the Data Protection Act 1998 and GDPR regulation.

 

6. Customer responsibilities

You must co-operate with us in all matters relating to the Services, provide us and our authorised employees and representatives with access to any premises under your control as required, provide us with all information required to perform the Services and obtain any necessary licences and consents (unless otherwise agreed).

Failure to comply with the above is a Customer default which entitles us to suspend performance of the Services until you remedy it or if you fail to remedy it following our request, we can terminate the Contract with immediate effect on written notice to you.

7. Personal information and Registration

When registering to use the Website you must set up a username and password. You remain responsible for all actions taken under the chosen username and password and undertake not to disclose your username and password to anyone else and keep them secret.

We retain and use all information strictly under the Privacy Policy.

We may contact you by using telephonic, sms, e-mail or other electronic communication methods and by pre-paid post and you expressly agree to this.

8. Basis of Sale

8.1 The description of the Services and any Goods in our website does not constitute a contractual offer to sell the Services or Goods. When an Order has been submitted on the Website, we can reject it for any reason, although we will try to tell you the reason without delay.

8.2 The Order process is set out on the Website. Each step allows you to check and amend any errors before submitting the Order. It is your responsibility to check that you have used the ordering process correctly.

8.3 A Contract will be formed for the Services ordered only when you receive an email from us confirming the Order (Order Confirmation). 

8.4 You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the Order placed by you. 

8.5 By placing an Order you agree to us giving you confirmation of the Contract by means of an email with all information in it (ie the Order Confirmation). 

8.6 You will receive the Order Confirmation within a reasonable time after making the Contract, but in any event not later than the delivery of any Goods supplied under the Contract, and before performance begins of any of the Services.

8.7 No variation of the Contract, whether about description of the Services, Fees or otherwise, can be made after it has been entered into unless the variation is agreed by the Customer and the Supplier in writing.

8.8 We intend that these Terms and Conditions apply only to a Contract entered into by you as a Consumer. If this is not the case, you must tell us, so that we can provide you with a different contract with terms which are more appropriate for you and which might, in some respects, be better for you, eg by giving you rights as a business.

9. Fees and Payment

The fees (Fees) for the Services, the price of any Goods (if not included in the Fees) and any additional delivery or other charges is that set out on the Website at the date we accept the Order or such other price as we may agree in writing.

You must pay by submitting your credit or debit card details with your Order and we can take payment immediately or otherwise before delivery of the Services.

10. Delivery

10.1. We will deliver the Services, including any Goods, to the Delivery Location by the time or within the agreed period or, failing any agreement:

10.1.1 in the case of Services, within a reasonable time; and

10.1.2 in the case of Goods, without undue delay and, in any event, not more than 30 days after the day on which the Contract is entered into.

10.1.3 in any case, regardless of events beyond our control, if we do not deliver the Goods on time, you can (in addition to any other remedies) treat the Contract at an end if

10.1.4 we have refused to deliver the Goods, or if delivery on time is essential taking into account all the relevant circumstances at the time the Contract was made, or you said to us before the Contract was made that delivery on time was essential; o

10.1.5 after we have failed to deliver on time, you have specified a later period which is appropriate to the circumstances and we have not delivered within that period.

10.1.6 If you treat the Contract at an end, we will (in addition to other remedies) promptly return all payments made under the Contract.

10.1.7 If you were entitled to treat the Contract at an end, but do not do so, you are not prevented from cancelling the Order for any Goods or rejecting Goods that have been delivered and, if you do this, we will (in addition to other remedies) without delay return all payments made under the Contract for any such cancelled or rejected Goods. If the Goods have been delivered, you must return them to us or allow us to collect them from you and we will pay the costs of this.

10.1.8 If any Goods/Services form a commercial unit (a unit is a commercial unit if division of the unit would materially impair the value of the goods or the character of the unit) you cannot cancel or reject the Order for some of those Goods/Services without also cancelling or rejecting the Order for the rest of them. outside that area, you may need to pay import duties or other taxes, as we will not pay them.

11. Risk and Title

Risk of damage to, or loss of, any Goods will pass to you when the Goods are delivered to you.

You do not own the Goods until we have received payment in full. If full payment is overdue or a step occurs towards your bankruptcy, we can choose, by notice to cancel any delivery and end any right to use the Goods still owned by you, in which case you must return them or allow us to collect them.

12. Withdrawal and cancellation

You can withdraw the Order by telling us before the Contract is made, if you simply wish to change your mind and without giving us a reason, and without incurring any liability.

This is a distance contract (as defined below) which has the cancellation rights (Cancellation Rights) set out below. These Cancellation Rights, however, do not apply, to a contract for the following goods and services (with no others) in the following circumstances:

12.1 goods that are made to your specifications or are clearly personalised;

12.2 goods which are liable to deteriorate or expire rapidly.

13. Conformity

13.1 We have a legal duty to supply the Goods in conformity with the Contract, and will not have conformed if it does not meet the following obligation.

13.2. Upon delivery, the Goods will:

13.2.1 be of satisfactory quality;

13.2.2 be reasonably fit for any particular purpose for which you buy the Goods which, before the Contract is made, you made known to us (unless you do not actually rely, or it is unreasonable for you to rely, on our skill and judgment) and be fit for any purpose held out by us or set out in the Contract; and

13.2.3 conform to their description.

13.3. It is not a failure to conform if the failure has its origin in your own submission of information.

13.4 We will supply the Services with reasonable skill and care.

13.5 In relation to the Services, anything we say or write to you, or anything someone else says or writes to you on our behalf, about us or about the Services, is a term of the Contract (which we must comply with) if you take it into account when deciding to enter this Contract, or when making any decision about the Services after entering into this Contract. Anything you take into account is subject to anything that qualified it and was said or written to you by us or on behalf of us on the same occasion, and any change to it that has been expressly agreed between us (before entering this Contract or later).

14. Circumstances beyond the control of either party

In the event of any failure by a party because of something beyond its reasonable control:

the party will advise the other party as soon as reasonably practicable; and

the party’s obligations will be suspended so far as is reasonable, provided that that party will act reasonably, and the party will not be liable for any failure which it could not reasonably avoid, but this will not affect the Customer’s above rights relating to delivery (and the right to cancel below).

15. Privacy

15.1 Your privacy is critical to us. We respect your privacy and comply with the General Data Protection Regulation with regard to your personal information.

15.2 These Terms and Conditions should be read alongside, and are in addition to our policies, including our privacy policy (http://www.seedformations.com/privacy) and cookies policy (http://www.seedformations.com/cookies).

15.3 For the purposes of these Terms and Conditions:

  1. ‘Data Protection Laws’ means any applicable law relating to the processing of Personal Data, including, but not limited to the Directive 95/46/EC (Data Protection Directive) or the GDPR.
  2. ‘GDPR’ means the General Data Protection Regulation (EU) 2016/679.
  3. ‘Data Controller’, ‘Personal Data’ and ‘Processing’ shall have the same meaning as in the GDPR. 

15.4. We are a Data Controller of the Personal Data we Process in providing the Services and Goods to you. Where you supply Personal Data to us so we can provide Services and Goods to you, and we Process that Personal Data in the course of providing the Services and Goods to you, we will comply with our obligations imposed by the Data Protection Laws:

before or at the time of collecting Personal Data, we will identify the purposes for which information is being collected;

  1. we will only Process Personal Data for the purposes identified;
  2. we will respect your rights in relation to your Personal Data; and
  3. we will implement technical and organisational measures to ensure your Personal Data is secure.

15.5 For any enquiries or complaints regarding data privacy, you can contact our Data Protection Officer at the following e-mail address: support@seedformations.co.uk

16. Excluding liability

16.1 Seed Formations Ltd does not exclude liability for: 

(i) any fraudulent act or omission; or 

(ii) death or personal injury caused by negligence or breach of the Supplier’s other legal obligations. 

16.2 Subject to this, we are not liable for 

(i) loss which was not reasonably foreseeable to both parties at the time when the Contract was made, or 

(ii) loss (eg loss of profit) to your business, trade, craft or profession which would not be suffered by a Consumer – because we believe you are not buying the Services and Goods wholly or mainly for your business, trade, craft or profession.

17. Governing law, jurisdiction and complaints

The Contract (including any non-contractual matters) is governed by the law of England and Wales.Disputes can be submitted to the jurisdiction of the courts of England and Wales or, where the Customer lives in Scotland or Northern Ireland, in the courts of respectively Scotland or Northern Ireland.

To

Seed Formations Ltd

2 Frederick Street

London

WC!X 0ND

Email address: support@seedformations.co.uk 

Telephone number: 02074382019